Online Articles

Manuals – Mechanical

API Manuals

  • B2B Cable Provisioning – This manual was written for Excite@Home Networks, who is sadly no longer with us.
  • nina_draft2 – From VocalPoint Technologies, also no longer with us.

Slide Shows

  • 3D Graphics and FrameMaker Case Study – Work process for creating mechanical installation manuals. Presented at Society for Technical Communication in early 2013.
  • Drive and Innovation – Summary of Daniel Pink’s book on what really motivates people to create and innovate. Hint: rewards should be intrinsic, not carrots and sticks.
  • Growing Your Tech Pubs Group – How does a lone writer prove that there’s enough work for another person? How do tech pubs managers allocate staff and figure out how long something will take? Presented at North Bay Communicators in 2014.
  • Work Instructions for Cutting Tile Jigs – This is a detailed illustrated guide to making a special-needs part for solar installation using one of Zep’s tile roof mounting solutions.
  • Managing Translation Agencies – Summary of John Yunker’s book “The Savvy Client’s Guide to Managing Translation Agencies”, which helped me look like the expert I wasn’t.

White Papers


Online Reviews

Brochures, Flyers and Layouts done in InDesign: